Help

Kleend is an online platform bringing affordable cleaning solutions to homes and businesses throughout the U.K. Kleend operates on a ‘’pay as you go’’ basis with no monthly payments and no hidden costs. With cleaners across the nation and all year round allowing the user to manage their schedule online, anytime you like. Kleend is committed to bringing cleaning services into the 21st century. Payments are made upon booking and securely via our online payment portal, it really is cleaning made easy.

Starter Section

Welcome to Kleend, the UK’s fastest growing cleaning portal with access to cleaning operatives across the nation. On our platform we aim to deliver a seamless service by connecting those who wish to use a safe and secure cleaning service with some of the best cleaners in the country at an affordable rate without ever needing to call or search anyone ever again! Our business ethos is to ‘’Make cleaning easy for everyone’’

Making a booking

Booking a cleaner couldn’t be easier, simply browse the operatives closest to you, pick one or as many as required. Fill in the time and dates when they’re required and get booked. It’s really that simple. If you wish for us to find a cleaning operative for you then click the ‘admin choose’ button and we will locate one for you. The operative is then notified for availability and upon confirmation you shall be notified by email or text, once payment is made the booking is now confirmed. If for whatever reason you wish to cancel then please provide 48 hours notice to streamline the refund process.

Payment

Once the cleaning operative has confirmed they are available, we shall notify you to make a payment for the service, upon payment completion you shall receive a notification for the confirmation of booking. All of our payments are processed online. In the unfortunate event that the cleaning operative fails to attend or any other extenuating circumstances, a refund shall be issued.

Leaving feedback

We urge you to leave feedback for every clean you have, this gives us a real time performance indication as to how the operatives are performing and rated. It is essential for us to keep our promise of attempting to deliver to you the best possible cleaning operatives in the UK.

Booking changes

In the event of a change of circumstances, please ensure ample notification as often the operatives have to manage their diary around your booking. Rescheduling and cancelling are obstacles we often encounter so don’t feel deterred if you cannot accommodate the clean, just get in touch and let us make cleaning easy for you.

Becoming a cleaner

Simply fill out the online application, attach the relevant documents and one of our team will get back to you as soon as possible. We work the entire length and breadth of the nation and are always looking for enthusiastic individuals all across the country to join Kleend. Our fast payment structure means you don’t have to wait weeks and weeks to be paid. All the payments are usually processed every week thus ensuring you’re not waiting around to be paid for what you have worked.